About Us-Hongchen-Union_cross-border e-commerce logistics service provider

Tel 137-2861-4912

Home

ABOUT US

Hongchen-Union

End-to-end, one-stop cross-border e-commerce logistics expert (with dual protection)

From its inception, Hongchen-Union has been a comprehensive third-party logistics service provider integrating international air and sea freight, global exhibition goods transportation, China-Hong Kong trucking, and Hong Kong warehousing services. The company has deeply cultivated the supply chain sector for large and medium-sized enterprises, focusing on the export of finished products via air and sea freight, as well as the import of industrial materials, semi-finished products, and machinery and equipment. Its business covers high-tech fields such as mobile phones, LEDs, LCD panels, communication equipment, and semiconductor equipment, earning customer trust through professional expertise and a stable network.

In 2015, with the surge of cross-border e-commerce, the company leveraged its deep logistics expertise and well-established international network to swiftly establish an e-commerce logistics team, thereby building a comprehensive, multi-dimensional service system that spans the globe: it has established market presence in the United States, Europe, the United Kingdom, Japan, Canada, and Mexico (U.S.–Mexico transit), among others.First-leg transportation + overseas warehousing”End-to-end solution, delivering end-to-end, door-to-door fulfillment services. As of the end of 2025, the company has provided services to more than 80 billion-dollar sellers and publicly listed enterprises, and has pioneered the industry’s first “value-plus-delivery-time” dual-guarantee commitment, offering robust dual protection to support clients’ cross-border operations.

Thanks to its convenient, fast, and efficient logistics services, as well as its integrity and commitment to keeping promises, Hongchen-Union has won high praise from a wide range of customers. In the future, the company will closely follow logistics trends and technological innovations, and comprehensively strengthenE-commerce first-leg logistics(FBA),Overseas warehouse(WMS) andGlobal Freight Forwarding（WCA) Enhance overall operational capabilities, continuously improve service assurance, deliver more value-added logistics solutions to meet evolving customer needs, and help more Made-in-China products expand into global markets.

CULTURE

Corporate Culture

Founded in Shenzhen in 2012, grown in the Pearl River Delta, and expanding globally. Hongchen-Union has deeply cultivated key trade markets such as China, North America, Europe, the UK, and Japan, striving to become a bridge connecting Chinese manufacturing with global markets.

Mission

Putting Customers First, Empowering Chinese Manufacturing to Go Global

Vision

Customized Leadership, Achieving World-Class Service

Objective

Connect the world—one-stop global reach

Values

Dual safeguards, trusted partnership, and win-win integrity for the future.

MILESTONE

Milestone

NOW

Pioneering·Platform Empowerment

Selected for Amazon First SPN, ShipTrack, and the official warehouse-and-delivery systems of TK/TEMU; OMS intelligent integration for order placement; serving over 8,000 enterprises, including more than 40 sellers with annual sales exceeding RMB 100 million. The four comprehensive support systems have been fully implemented: Intelligent routing system: dynamically optimizes transportation plans, achieving a fulfillment rate of 98.6% during peak seasons. Customs risk control system: a self-operated customs clearance network covering 40 countries, with a compliance declaration accuracy rate of 99.9%. Emergency response mechanism: 24/7 customer service to swiftly handle anomalies such as cargo detention at the destination port. Commitment to honest service: adhering to the original aspiration of “dual guarantees”—prioritizing cargo value security and ensuring reliable delivery times. Based in the Pearl River Delta and serving the globe—Hongchen-Union is leveraging the power of integration to help Chinese manufacturing reach the world, steadily advancing toward becoming a world-leading one-stop cross-border service brand!

2012

Building the Foundation: Embarking on Professional Growth

Founded in Shenzhen, the company specializes in the 3C electronics sector, serving international brands such as Foxconn and Cisco, and has established standardized cross-border logistics processes. It pioneered the industry’s first “delivery-time guarantee + end-to-end visibility” service model, laying a solid foundation for professional excellence.

2015

Transformation and E-commerce Strategy

Seizing the wave of cross-border e-commerce, we operate dedicated e-commerce shipping lines to the U.S., Canada, the UK, Europe, and Japan, and pioneered a “72-hour customs clearance guarantee” mechanism, boosting repeat business among e-commerce clients by 85%. By introducing an intelligent routing algorithm, we have reduced transit times for Huawei’s Middle East equipment by 22%, demonstrating the early benefits of technology-driven innovation.

2018

Tuowang: Deep Global Engagement

The four major hub warehouses in the U.S., U.K., Europe, and Japan have been put into operation, establishing a closed-loop service covering “first-leg logistics + overseas warehousing + returns and exchanges.” The company has become a member of the WCA, serving more than 2,000 enterprises, including over 10 listed companies, and has thus established the embryonic form of a global network.

2020

Dimensional Upgrade · Ecosystem Building

We implement a coordinated WCA, FBA, and OWS solution to deliver personalized, customized services for high-net-worth clients. Our in-house developed system integrates with overseas warehousing and logistics networks, enabling end-to-end seamless shipment tracking. We are the first to introduce a dual-guarantee commitment—“value of goods plus delivery timeliness”—setting a new industry benchmark for service excellence.

PARTNERS

Partner

We are committed to providing in-depth supply chain solutions for high value-added customers, enabling Chinese manufacturing to go global and establishing Hongchen-Union as a trusted benchmark for high-quality cross-border services.